This report contains the results of the assessment of the institutional capacity of the Main Directorate of the State Emergency Service in Luhansk Oblast, including stud­ies of work activity management, human resources, interaction with the communi­ty, logistics and maintenance support and other factors. It also includes some con­clusions and recommendations for improving the work of the police in the oblast.

A special original toolkit has been developed to implement this assessment. The ques­tions therein were based on the provisions of the UNDP Capacity Assessment Meth­odology and the Criminal Justice Assessment Toolkit created by the United Nations Office on Drugs and Crime, taking into account the specifics of local legislation and the system of management of governmental authorities.

The information was obtained from responses to inquiries and collected during inter­views with key members of the State Emergency Service in Luhansk Oblast. In total, 20 in-depth interviews were completed between October 2019 and February 2020.

This report may be useful to State Emergency Service officers and representatives of local authorities, international and national NGOs, as well as to anyone interested in community safety and the population’s involvement in law enforcement in Ukraine.