Two more Administrative Service Centres opened in Luhansk region

July 26, 2018

Photo: UNDP Ukraine / Vitaliy Shevelev

Bilokurakyne, Luhansk Oblast, 24 July 2018 – The residents of Bilokurakyne and Markivka communities will have access to a wider range of administrative and social services in the reconstructed Administrative Service Centres (ASC).

The ASC premises and equipment have been overhauled as part of UNDP’s Recovery and Peacebuilding Programme with financial support from the European Union.

Reconstruction work was performed in accordance with universal design principles. To provide easy access for those with reduced mobility or disabilities, the entrance and premises were equipped with tactile tapes and tiles; doorways were expanded; the bathrooms were equipped with handrails.

There are also waiting areas and a children's play area with toys, books, and colouring books. The territory around the ASCs was landscaped, and a playground added.

 “To ensure that decentralization really works, and the needs of communities are met, it is of the utmost necessity to create the conditions for providing quality services and accessibility to administrative buildings. Thanks to the support of our European Union partners, we have succeeded in creating spaces that are perfectly in line with European standards and values,” said Victor Munteanu, the manager of the UNDP’s Recovery and Peacebuilding Programme.

“Administrative services are the mirror of the authorities’ performance. That is why transparency, speed and quality of services is a priority for the regional administration,” said Yuriy Garbuz, Head of Luhansk Oblast State Administration.

ASC staff received on-the-job training that should now translate into better quality of services.

In total, from June 2017 till now, 9 ASCs were opened in Luhansk Oblast, with UNDP’s support.

Major repairs and the purchase of new equipment for the ASCs were made possible within the framework of the joint UNDP-UN Women project “Restoration of Governance and Reconciliation in Crisis-Affected Communities of Ukraine.” The project is funded by the European Union as part of the UNDP’s Recovery and Peacebuilding Programme.